Metro Remittance (UK) Ltd is committed to safeguarding your personal and account information. This endeavour, we believe, is a responsibility that is shared between you and the company.

Our Role

We assure you that information you provide us is kept confidential. All identifiable information you provide will only be used within the bounds of applicable UK Laws*, and of other rules and regulations that may be issued by the UK Authorities and UK Regulators. Non-identifiable data collected from website visitors will only be used to track and serve relevant content to the users and address their concerns, if any.

*E.g. Data Protection Act 1998 governs the processing of information relating to individuals, including obtaining, holding, use or disclosure of information.


Personal data obtained by Metro Remittance (UK) Ltd may only be processed for the prevention of money laundering and terrorist financing. And for the purpose of transmitting funds in favour of the beneficiary through Metropolitan Bank and Trust Company (Metrobank) in the Philippines. You may also be contacted by us using contact details provided from time to time for updates on products and services, or other related anouncement or promos of the company or from the Metrobank Philippines.

We ensure that the handling of your information adheres to the established security standards and procedures. Further, up-to-date technology is in place in our systems to prevent unauthorized access which undergoes continuous assessment to improve your securing your privacy.

We guarantee you that any information you provide to us is protected. We will only collect your identifiable information through secure means, i.e. in person at the branch, or through authorised marketing activities of the company. We will never ask for your account numbers, passwords or other personal information through e-mail nor ask you to confirm any such information by clicking on a link in an e-mail.

Your Role